Connecting your new Sony WH-CH520 headphones to your smartphone can transform the way you listen to music, watch videos, or take calls. Many people struggle with pairing Bluetooth devices, especially when switching between Android and iPhone. The process is simple if you follow the right steps, but there are also some hidden tricks and common mistakes to avoid. Whether you’re new to wireless headphones or just want a quick refresher, this guide will help you pair your Sony WH-CH520 with both Android and iPhone. You’ll also find expert tips, practical examples, and answers to common questions. By the end, you’ll feel confident about connecting your headphones and using their features to the fullest.
What Makes Sony Wh-ch520 Special?
The Sony WH-CH520 is known for its comfortable design, impressive battery life, and clear sound. According to Sony, the headphones offer up to 50 hours of playtime and fast charging. They use Bluetooth 5.2 for stable connections and support multipoint pairing, meaning you can connect to two devices at once. These features make the WH-CH520 a popular choice for students, professionals, and music lovers.
Besides battery life, the headphones are lightweight and have soft ear pads for extended use. The adjustable headband makes them easy to fit, even for people with larger heads. Many users report that these headphones feel comfortable during long study or work sessions.
The sound quality is balanced, with clear vocals and punchy bass, which is great for pop, classical, or podcasts.
A practical feature is the built-in microphone, allowing for hands-free calls. You can answer or reject calls with the buttons on the headphones. The WH-CH520 also supports voice assistants, so you can activate Siri or Google Assistant directly. These small details add up, making the headphones useful for everyday life, not just for music.
Preparing For Pairing
Before you begin, make sure your headphones and smartphone are ready.
- Charge your headphones fully. The WH-CH520 charges via USB-C and needs at least 10 minutes for a quick use.
- Turn on Bluetooth on your phone. This is required for pairing.
- Place the headphones near your device. Bluetooth works best within a few feet.
- Make sure the headphones are not paired with another device. If they are, disconnect them first.
If you’re using your headphones for the first time, check that the packaging includes a USB-C cable and a user guide. It’s a good idea to read the guide for extra tips. Charging the headphones before pairing avoids interruptions during setup.
Remember, Bluetooth signals can be affected by metal objects or WiFi routers, so try to pair in a clear space.
If you have previously paired the headphones with another phone or tablet, turn off Bluetooth on those devices or disconnect the headphones. Otherwise, the WH-CH520 may try to reconnect to them, making pairing harder.
How To Pair Sony Wh-ch520 With Android
Pairing with Android phones (Samsung, Google Pixel, OnePlus, Xiaomi, etc.) is straightforward. Here’s how:
Step-by-step Pairing
- Turn on your headphones by pressing the power button for a few seconds. You’ll hear a voice prompt, “Power On.”
- If it’s the first time, the headphones enter pairing mode automatically, and you’ll hear “Pairing.”
- If not, press and hold the power button until the LED light flashes blue and red. This signals pairing mode.
- On your Android phone, go to Settings > Bluetooth.
- Tap “Scan” or “Pair new device.” Wait for WH-CH520 to appear.
- Tap the device name. Confirm any prompts.
- Once connected, you’ll hear “Bluetooth connected” from the headphones.
For some Android models, you may see a prompt to allow access to contacts or call history. Accepting this helps with hands-free calling. If your phone asks for a PIN, enter “0000,” which is the default for most Bluetooth devices.
Example
Suppose you have a Samsung Galaxy S22. Open Settings, tap Connections, then Bluetooth. Once WH-CH520 appears, tap it. If you don’t see the name, make sure the headphones are in pairing mode.
If you’re using a Google Pixel, the process is nearly the same. Go to Settings, tap Connected Devices, then Bluetooth. Tap “Pair new device” and select WH-CH520. On Xiaomi phones, the Bluetooth menu is under “Settings” > “Connection & Sharing.
”
Data Table: Android Pairing Vs Iphone Pairing
| Feature | Android | iPhone |
|---|---|---|
| Bluetooth Version Supported | 5.0+ | 5.0+ |
| Pairing Steps | Manual scan in Settings | Auto detects nearby devices |
| Multipoint Pairing | Yes | Yes |
| Common Issues | Device not visible | Connection drops |
On Android, sometimes you need to refresh the Bluetooth list if the headphones do not show up. With iPhones, the device often appears automatically, but you may need to scroll down to “Other Devices. ”
How To Pair Sony Wh-ch520 With Iphone
Pairing your WH-CH520 with an iPhone follows a similar pattern but uses Apple’s Bluetooth menu.
Step-by-step Pairing
- Turn on your headphones and enter pairing mode as before.
- Open your iPhone’s Settings app.
- Tap Bluetooth. Make sure Bluetooth is switched on.
- Wait for WH-CH520 to appear under “Other Devices.”
- Tap the device name. You’ll hear “Bluetooth connected.”
- If prompted, allow the headphones to access contacts and call history.
On iPhones, pairing is usually quick. If you’re pairing multiple times, you may see the WH-CH520 listed under “My Devices. ” If so, tap it to reconnect. For first-time pairing, the name will appear under “Other Devices. ” If the headphones don’t show up, toggle Bluetooth off and on.
Example
Imagine you’re using an iPhone 13. Open Settings, Bluetooth. WH-CH520 will show up if the headphones are in pairing mode. Tap to connect.
If you get a message saying “Connection Unsuccessful,” try restarting the headphones or the phone. You can also forget the device (tap the “i” icon, then “Forget This Device”) and pair again.
Data Table: Sony Wh-ch520 Specifications
| Specification | Detail |
|---|---|
| Bluetooth Version | 5.2 |
| Battery Life | Up to 50 hours |
| Charging Time | 3 hours full, 10 min quick charge |
| Multipoint Pairing | Supported |
| Supported Codecs | SBC, AAC |
These codecs ensure good sound quality and compatibility with most devices. AAC is especially useful for iPhones, while SBC is standard on Android.
Troubleshooting Pairing Problems
Sometimes, pairing doesn’t work the first time. Here are solutions for common issues:
- Device not found: Put headphones in pairing mode again. Restart Bluetooth on your phone.
- Connection drops: Move closer to your phone. Remove obstacles like walls.
- Multiple devices: If headphones connect to another device automatically, disconnect them first.
- Reset headphones: Hold the power button for 7 seconds. This clears all paired devices.
- Update firmware: Use the Sony Headphones Connect app for updates.
If the Bluetooth list is crowded, delete unused devices from your phone. Some phones limit the number of remembered devices. If your headphones connect but no sound comes out, check volume levels or audio output settings.
Non-obvious Insights
- The WH-CH520 supports multipoint pairing. To use it, pair with one device, then activate pairing mode again and connect a second device. This lets you switch between, for example, your phone and laptop.
- On some Android phones, Bluetooth scanning is faster if Location Services are turned on. This is because Bluetooth uses location data to improve device discovery.
Another tip: After resetting your headphones, they forget all paired devices. You’ll need to pair again with each device. If you use the Headphones Connect app, you can also check for hidden firmware updates that improve performance.
Advanced Features And Settings
After pairing, you can customize your experience.
- Sony Headphones Connect App: Available for both Android and iOS. Lets you adjust sound, check battery, and update firmware.
- Voice Assistant Integration: You can use Google Assistant or Siri by pressing the multi-function button.
- EQ Settings: Adjust bass and treble for better sound quality.
- Call Controls: Use buttons to answer or reject calls.
In the app, you can also set up automatic power-off, view battery percentage, and switch between connected devices. For voice assistants, press the main button for two seconds to activate. EQ settings are useful if you prefer more bass or clearer vocals.
Data Table: Useful Features After Pairing
| Feature | How to Use | Benefit |
|---|---|---|
| Headphones Connect App | Download & pair | Custom sound, firmware updates |
| Multipoint Pairing | Pair with two devices | Switch between devices easily |
| Voice Assistant | Press button | Hands-free control |
| EQ Settings | App controls | Personalize sound |
| Call Controls | Buttons on headphones | Manage calls quickly |
If you make frequent calls, the call control feature is very practical. You can mute, end, or switch calls without touching your phone.
Practical Tips For Reliable Pairing
- Always update your phone and headphones to the latest software. This prevents compatibility issues.
- Keep headphones and phone within 10 feet for best Bluetooth performance.
- Avoid pairing multiple Bluetooth devices at once, as this can cause interference.
- If you switch devices often, use multipoint pairing to save time.
Another tip is to restart your headphones after a software update. This ensures the new settings are applied. If you’re pairing in a busy environment, such as a café, move to a quieter area to avoid signal interference.
Mistakes To Avoid
- Not entering pairing mode: If you don’t hear “Pairing,” the headphones won’t show up.
- Connecting to the wrong device: Check the device name before tapping.
- Ignoring firmware updates: These updates often fix bugs that cause pairing problems.
- Forgetting to disconnect old devices: If your headphones auto-connect elsewhere, they won’t pair with your new phone.
Some users forget to check battery level before pairing. Low battery can cause unexpected disconnects or prevent pairing entirely. It’s also easy to overlook permissions for contacts or call history, which affects call quality.

Real-life Example: Multipoint Pairing
A student pairs WH-CH520 with both their Android tablet and iPhone. When a call comes in on the phone, the headphones switch automatically. After the call, they continue listening to music on the tablet. This seamless experience is possible only if multipoint pairing is set up correctly.
Another example: An office worker pairs their headphones with their laptop for video calls and their phone for music. When a call comes in, the headphones switch to the phone automatically. After the call, they return to the laptop audio without needing to re-pair. This saves time and keeps workflow smooth.
When Pairing Fails: What To Try Next
If you’ve tried everything and pairing still fails:
- Check Bluetooth permissions on your phone.
- Delete old Bluetooth connections you don’t use.
- Try pairing with another phone to rule out hardware problems.
- Contact Sony support if the issue persists.
If you notice interference or static, move away from other wireless devices. Sometimes, a simple restart of both your headphones and phone solves stubborn pairing issues. For more details on Bluetooth pairing, visit the official Sony Support page.

Frequently Asked Questions
How Many Devices Can Sony Wh-ch520 Connect To At Once?
The headphones support multipoint pairing, so you can connect to two devices (for example, your phone and laptop) at the same time.
What Should I Do If My Wh-ch520 Won’t Show Up In Bluetooth?
First, make sure the headphones are in pairing mode (LED flashing blue/red). Restart Bluetooth on your phone, and try again. If it still doesn’t appear, reset the headphones.
Does The Wh-ch520 Work With Older Phones?
Yes, as long as your phone supports Bluetooth 4.0 or higher. However, for best performance, Bluetooth 5.0 or newer is recommended.
Can I Use Wh-ch520 For Phone Calls?
Absolutely. The headphones have a built-in microphone. You can answer, reject, and make calls using the multi-function button.
Is There A Way To Improve Sound Quality After Pairing?
Download the Sony Headphones Connect app. It lets you adjust equalizer settings, update firmware, and customize your listening experience.
Connecting your Sony WH-CH520 headphones to your Android or iPhone is a simple process, but knowing a few extra tricks can make it even smoother. Remember to keep your devices updated, use multipoint pairing if you switch between gadgets, and customize your experience with the Sony app.
With these tips, you’ll enjoy clear sound, longer battery life, and reliable connections every day. If you ever run into trouble, try the troubleshooting steps above or check the official Sony support page. Enjoy your wireless freedom!