If your Elkay drinking fountain isn’t working, check the power supply and ensure the filter is clean. Elkay drinking fountains are common in schools, offices, and public spaces, offering a reliable source of clean drinking water.
Regular maintenance is crucial to ensure optimal performance and longevity. Common issues include low water flow, strange noises, or no water at all. Basic troubleshooting steps can resolve many of these problems quickly. Always start by checking the power supply and examining the filter for clogs.
Ensuring the fountain is level can also help with water flow issues. For more complex problems, consulting the user manual or contacting customer support is recommended. Regular maintenance checks can prevent most issues and keep your Elkay drinking fountain running smoothly.
Credit: equipartsdrinkingfountains.com
Common Issues
Elkay drinking fountains are reliable, but sometimes problems arise. Below, we discuss common issues and how to fix them.
No Water Flow
If no water flows from your Elkay drinking fountain, several factors could be at play. Here are some potential causes and solutions:
- Power Supply: Ensure the fountain is plugged in and receiving power.
- Water Supply: Check if the main water valve is turned on.
- Frozen Pipes: Inspect for frozen pipes in cold weather conditions.
- Filter Blockage: Replace the water filter if it’s clogged.
Low Water Pressure
Low water pressure can make using the fountain difficult. Here are some troubleshooting steps:
- Partially Closed Valve: Ensure the water valve is fully open.
- Dirty Filter: Replace or clean the water filter.
- Internal Blockages: Check for blockages in the fountain’s internal tubing.
- Pressure Regulator: Inspect and adjust the pressure regulator if needed.
Strange Noises
Strange noises from your Elkay drinking fountain can be alarming. Common causes include:
- Air in the System: Air bubbles in the water lines often cause noise.
- Loose Components: Check for any loose parts or fittings.
- Motor Issues: The motor may need lubrication or replacement.
If you hear a rattling sound, it could indicate a loose part inside the unit. Tighten any loose screws or components.
Tools You Need
When troubleshooting an Elkay drinking fountain, having the right tools is crucial. A well-equipped toolkit can save time and effort. This section covers the essential tools you need for effective troubleshooting.
Basic Tools
These basic tools are essential for diagnosing common issues:
- Screwdrivers: A set of Phillips and flathead screwdrivers.
- Adjustable Wrench: Useful for loosening and tightening nuts.
- Allen Wrenches: Often needed for small adjustments.
- Flashlight: To see in dark or tight spaces.
- Plumber’s Tape: Helps seal pipe threads and prevent leaks.
Specialized Equipment
For more complex issues, specialized equipment might be necessary:
- Multimeter: Measures electrical voltage, current, and resistance.
- Water Pressure Gauge: Checks the water pressure in the system.
- Pipe Cutter: Useful for cutting pipes to the required length.
- Tubing Bender: Helps in bending pipes without kinking.
- Leak Detector: Identifies leaks in the system quickly.
Having these tools on hand can make Elkay drinking fountain troubleshooting more efficient and effective.
Checking Water Supply
Ensuring your Elkay drinking fountain has a steady water supply is crucial. A disrupted water supply can cause the fountain to malfunction. Follow these steps to troubleshoot the water supply.
Inspecting Valves
Start by inspecting the main water valve. Ensure it is open. If the valve is closed, water will not flow to the fountain.
Next, check the control valve located under the fountain. This valve should also be open. Use a wrench if needed to adjust it.
Look for any visible damage or corrosion on the valves. Damaged valves can block water flow.
Ensuring Proper Connection
Ensure all water lines are properly connected. Loose connections can cause leaks and disrupt water flow.
Check the connection points for any signs of wear or damage. Replace any faulty connections to ensure a tight seal.
Use the table below to identify common connection issues and solutions:
| Issue | Solution |
|---|---|
| Loose Connection | Tighten fittings with a wrench. |
| Leaking Water Line | Replace damaged sections of the line. |
| Corroded Connections | Clean or replace corroded parts. |
By following these steps, you can ensure your Elkay drinking fountain has a proper water supply. This will help keep it functioning correctly.
Cleaning And Maintenance
Proper cleaning and maintenance of your Elkay drinking fountain ensures it runs smoothly. Regular upkeep prevents malfunctions and extends the life of the unit. This section will cover the essential steps for maintaining your Elkay drinking fountain.
Filter Replacement
Replacing the filter is crucial for clean water. Follow these steps to replace the filter:
- Turn off the water supply.
- Remove the front panel of the fountain.
- Locate the filter housing.
- Twist the old filter counterclockwise to remove it.
- Insert the new filter and twist it clockwise.
- Turn on the water supply.
- Check for leaks.
Sanitizing The Fountain
Sanitizing the fountain keeps it hygienic. Follow these steps for effective sanitization:
- Turn off the water supply.
- Mix a solution of water and bleach (1:10 ratio).
- Use a cloth to wipe down the surfaces.
- Clean the spouts and nozzles thoroughly.
- Rinse with clean water.
- Turn on the water supply.
- Run the fountain for a few minutes.
| Maintenance Task | Frequency |
|---|---|
| Filter Replacement | Every 6 months |
| Sanitizing the Fountain | Monthly |
Regular cleaning and maintenance ensure your Elkay drinking fountain provides clean, safe water. Follow these steps to keep your fountain in top condition.
Addressing Electrical Problems
Addressing electrical problems in Elkay drinking fountains can be straightforward. Electrical issues often disrupt the fountain’s functionality. Here, we will discuss common electrical problems and their solutions.
Power Supply Issues
First, check the power supply. Ensure the fountain is plugged in properly. Use a voltage tester to verify the outlet works. If the outlet is dead, try another device. This confirms if the outlet is the issue.
Circuit Breaker Check
Check the circuit breaker. Locate your home’s breaker panel. Look for a tripped breaker. A tripped breaker will be in the middle position. Flip it off, then on. This may restore power to the outlet.
Temperature Control
Elkay drinking fountains often face issues with temperature control. Proper temperature maintenance ensures water is refreshing. This section covers adjusting the thermostat and replacing cooling components.
Adjusting Thermostat
Adjusting the thermostat is crucial for temperature control. Locate the thermostat usually behind a panel. Use a screwdriver to open the panel.
Once inside, find the thermostat knob. Turn it clockwise to lower the temperature. Turn it counterclockwise to increase it. Monitor the water temperature for a few hours. Adjust again if needed.
| Temperature | Knob Direction |
|---|---|
| Too Cold | Counterclockwise |
| Too Warm | Clockwise |
Replacing Cooling Components
Sometimes, the cooling components may need replacement. Begin by turning off the power. Remove the front panel to access the cooling unit.
Inspect the condenser coils and compressor. If dirty, clean them with a brush. If damaged, replace them. Use a multimeter to check the capacitor. Replace it if it’s faulty.
- Turn off the power.
- Remove the front panel.
- Inspect condenser coils and compressor.
- Clean or replace them.
- Check the capacitor with a multimeter.
- Replace if faulty.
Regular maintenance of cooling components ensures consistent water temperature. Follow these steps for optimal performance.
Repairing Leaks
Elkay drinking fountains are known for their reliability. But, leaks can happen. Repairing leaks ensures your fountain operates smoothly.
Identifying Leak Sources
Finding the leak source is the first step. Start by inspecting the fountain’s visible parts. Look for water puddles or wet spots. Check under the basin and around the spout.
| Component | Common Leak Signs |
|---|---|
| Spout | Water dripping when off |
| Basin | Water pooling around the base |
| Valves | Water seeping from connections |
If you see any of these signs, you likely have a leak. Now, let’s move on to fixing them.
Fixing Common Leak Points
Fixing leaks can be simple. Here are common leak points and solutions:
1. Spout Leaks
- Turn off the water supply.
- Remove the spout and inspect for damage.
- Replace any worn-out washers or seals.
- Reassemble the spout and turn on the water.
2. Basin Leaks
- Dry the area around the basin.
- Check for cracks or holes in the basin.
- Use a waterproof sealant to patch small cracks.
- Consider replacing the basin if damage is severe.
3. Valve Leaks
- Locate the leaking valve.
- Tighten any loose connections.
- Replace damaged O-rings or seals.
- Recheck for leaks after making repairs.
Following these steps can help you fix common leaks. Keeping your Elkay drinking fountain in top shape ensures a steady flow of clean water.
Credit: www.drinkingfountaindoctor.com
When To Call A Professional
Elkay drinking fountains are reliable but can face issues. Knowing when to call a professional saves time and money. Here’s a guide to help you decide.
Complex Electrical Issues
Electrical issues can be tricky and dangerous. If your fountain has no power, it might be an electrical problem. Check the outlet and the power cord first. If these are fine, the issue is more complex.
Fuses and circuit breakers can also cause problems. Do not attempt to fix electrical issues yourself. Incorrect handling can lead to shocks or further damage. Calling a professional ensures safety.
Another common issue is the compressor not running. This can be due to wiring issues. Only a trained technician should handle this. They have the right tools and expertise.
Major Component Failures
Some parts of the fountain are crucial for its operation. If these fail, professional help is needed. The cooling system is one such part. If the water is not cold, the cooling unit might be broken.
Another major component is the filter system. Dirty or damaged filters can affect water quality. Replacing filters can be complex and must be done correctly. A professional can ensure proper installation.
The water pump is also vital. If no water comes out, the pump might be faulty. Diagnosing and fixing a pump requires special skills. Trust a professional to handle this.
| Issue | When to Call a Professional |
|---|---|
| No power | After checking outlet and power cord |
| Water not cold | Cooling system might be broken |
| No water flow | Water pump could be faulty |
Credit: equipartsdrinkingfountains.com
Frequently Asked Questions
Why Is My Drinking Fountain Not Flowing?
Your drinking fountain might not flow due to a clogged filter, low water pressure, or a faulty pump. Check for blockages and ensure proper water supply.
How Do I Reset An Elkay Water Fountain?
To reset an Elkay water fountain, press and hold the reset button for 10 seconds. Release to complete the process.
Why Does My Elkay Water Fountain Keep Running?
Your Elkay water fountain may keep running due to a stuck button, faulty solenoid, or a sensor malfunction. Check these components first.
How Do You Fix A Water Fountain That Won’t Stop Running?
Turn off the water supply to the fountain. Check for any debris blocking the valve. Replace or repair the faulty valve if necessary. Reassemble the fountain and turn the water back on.
Conclusion
Solving Elkay drinking fountain issues can be straightforward. Use the tips provided to ensure smooth operation. Regular maintenance is key. Addressing problems early prevents costly repairs. Keep your fountain in top shape for users. Enjoy reliable hydration solutions with these troubleshooting steps.