To fix your Wyze Camera not recording events, ensure the camera’s motion detection is enabled and the firmware is updated. Check your camera settings and storage capacity.
Wyze Cameras are popular for home security due to their affordability and reliable features. Sometimes, users encounter issues where the camera stops recording events. This can be frustrating, but the solution is often simple and quick. Ensuring the camera’s motion detection is enabled and the firmware is up-to-date can resolve many problems.
Additionally, verifying sufficient storage capacity can prevent recording issues. By following these steps, you can have your Wyze Camera back to capturing events in no time, ensuring your security system functions seamlessly.
Common Issues
Wyze cameras are popular for home security. Sometimes, they face problems. The common issues users report include event recording and connectivity issues.
Event Recording Issues
Many users report event recording issues. The camera might not record events. This can be due to various reasons. Ensure your camera’s settings are correct. Check if event recording is enabled. Sometimes, a simple settings adjustment can fix it.
- Open the Wyze app.
- Go to the camera settings.
- Select ‘Event Recording’.
- Ensure it is turned on.
Another reason might be storage issues. Make sure your SD card has enough space. If the card is full, the camera won’t record new events. Format the SD card if needed.
Connectivity Problems
Connectivity problems can also affect event recording. A poor internet connection might cause the camera to miss events. Ensure your Wi-Fi signal is strong. Place the camera closer to the router for a better signal.
| Problem | Solution |
|---|---|
| Weak Wi-Fi Signal | Move camera closer to the router. |
| Internet Outage | Check if your internet is working. |
| Router Issues | Restart your router. |
Sometimes, updating the firmware can help. Ensure your Wyze camera has the latest firmware. Check for updates in the Wyze app. Regular updates can solve many connectivity problems.
Credit: www.wyze.com
Basic Troubleshooting
Experiencing issues with your Wyze Camera not recording events can be frustrating. Luckily, most problems can be resolved quickly with some basic troubleshooting steps. Here, we will cover essential steps you can take to get your Wyze Camera back on track.
Check Power Supply
First, ensure your Wyze Camera is receiving power. Check if the power adapter is properly plugged into the camera and the wall outlet. If the camera is not powering on, try using a different power outlet. Faulty cables can also be a culprit. Inspect the USB cable for any signs of wear and tear.
Restart The Camera
Sometimes, a simple restart can resolve many issues. To restart your Wyze Camera, follow these steps:
- Unplug the camera from the power source.
- Wait for about 10 seconds.
- Plug the camera back into the power source.
After restarting, check if the camera is recording events again. A restart can refresh the camera’s system and resolve minor bugs.
Update Firmware
Is your Wyze Camera not recording events? A firmware update might fix it. Keeping your camera’s firmware updated ensures it functions properly. Here’s how to update your Wyze Camera firmware in seconds.
Check For Updates
First, check if a new firmware update is available for your Wyze Camera. Open the Wyze app and log in. Follow these steps:
- Go to the Home screen.
- Select your camera from the list.
- Tap on the Settings gear icon.
- Scroll down and select Device Info.
- Tap on Firmware Version.
If there’s an update, it will show here.
Install Latest Firmware
Once you find an available update, follow these steps to install it:
- Tap on Update if a new version is available.
- The firmware update will start downloading.
- Wait for the download to complete.
- Once downloaded, the update will install automatically.
- Do not unplug the camera during the update.
After the update, your Wyze Camera will restart. This should resolve recording issues.
| Steps | Action |
|---|---|
| 1 | Open Wyze App |
| 2 | Select Camera |
| 3 | Go to Settings |
| 4 | Check Firmware Version |
| 5 | Update Firmware |
Keeping the firmware updated ensures your camera’s optimal performance. It also resolves common issues like not recording events.
Adjust Settings
Adjusting the settings on your Wyze Camera can resolve recording issues. It’s essential to fine-tune specific settings. This ensures your camera captures all necessary events. Let’s break down these adjustments.
Event Detection Settings
First, check the Event Detection Settings. Open the Wyze app. Go to the camera’s settings. Select “Event Recording.”
- Ensure “Detects Motion” is enabled.
- Enable “Detects Sound” if needed.
- Set the camera to record all day or set a schedule.
These settings help your camera know what to record.
Sensitivity Levels
Next, adjust the Sensitivity Levels. Go to the “Detection Settings” in the app. You’ll see options for motion and sound sensitivity.
| Level | Description |
|---|---|
| Low | Ignores minor movements or sounds. |
| Medium | Records moderate activities. |
| High | Captures almost every movement or sound. |
Set the sensitivity based on your needs. High sensitivity is good for busy areas. Low sensitivity suits quiet places.
Check Storage
Is your Wyze Camera not recording events? First, you need to check storage. Storage issues often cause recording problems. Here’s how to fix it.
Sd Card Issues
The SD card might be causing the problem. Start by checking if the SD card is properly inserted. A loose card can disrupt recordings.
Next, ensure the SD card is not full. If it’s full, the camera can’t store new events. To free up space, delete old recordings.
If the SD card is corrupted, it won’t work correctly. Try formatting the SD card. Use the Wyze app for this. Go to Settings > Advanced Settings > Manage MicroSD Card > Format.
Not all SD cards are the same. Make sure you use a high-quality SD card. Wyze recommends using a Class 10 card. Here’s a quick guide:
| SD Card Type | Recommended |
|---|---|
| Class 4 | No |
| Class 10 | Yes |
| UHS-I | Yes |
Cloud Storage Problems
Wyze offers cloud storage. Sometimes, cloud storage issues affect event recording. First, check your cloud storage subscription. Make sure it is active.
Also, check your internet connection. A poor connection can cause upload issues. Ensure your camera is connected to a stable network.
Sometimes, server issues cause problems. Visit the Wyze website for server status updates. If there are issues, wait for them to be resolved.
Lastly, check your storage plan. Free plans have limited storage. Consider upgrading if you need more space.
By checking and fixing these storage issues, your Wyze Camera should start recording events again.
Credit: www.amazon.com
Network Connection
Struggling with your Wyze Camera not recording events? The issue might be your network connection. Let’s dive into the essentials to fix it quickly.
Wi-fi Signal Strength
Your camera needs a strong Wi-Fi signal to record events properly. A weak signal can disrupt video recording and event alerts.
- Ensure your camera is within range of your router.
- Avoid physical obstructions like walls and furniture.
- Use a Wi-Fi analyzer app to check signal strength.
If the signal is weak, try moving your camera closer to the router. A strong signal is crucial for consistent event recording.
Router Configuration
The router settings can impact your camera’s performance. Ensure your router is configured correctly for optimal performance.
- Use the 2.4 GHz band for better range.
- Check if your router’s firmware is up-to-date.
- Set up Quality of Service (QoS) to prioritize the camera.
Incorrect router settings can cause connectivity issues. Verify these settings to ensure smooth operation.
Follow these steps to resolve network-related issues and get your Wyze Camera back to recording events seamlessly.
App Configuration
Struggling with your Wyze Camera not recording events? Often, the solution is simple. Incorrect app settings can cause these issues. Let’s dive into the app configuration.
App Permissions
First, check your app permissions. Without proper permissions, the Wyze app can’t function properly.
- Go to your phone’s Settings.
- Select Apps or Applications.
- Find and tap on Wyze.
- Ensure all necessary permissions are enabled.
These permissions include camera, microphone, and storage.
Notification Settings
Next, verify your notification settings within the Wyze app. Notifications must be enabled to receive event alerts.
- Open the Wyze app.
- Navigate to Account at the bottom right.
- Select Notifications.
- Ensure all relevant notifications are turned on.
This includes motion detection and event recording notifications.
Credit: forums.wyze.com
Advanced Solutions
Sometimes, basic troubleshooting doesn’t fix the issue. If your Wyze Camera still isn’t recording events, try these advanced solutions. These steps can solve deeper issues and get your camera working again.
Factory Reset
A factory reset can solve many problems. This step clears all settings and returns the camera to its original state. Follow these steps to perform a factory reset:
- Unplug the camera from power.
- Press and hold the setup button.
- While holding the button, plug the camera back in.
- Continue holding the button for 20 seconds.
- Release the button and wait for the camera to reset.
After resetting, set up the camera again. Ensure all settings are correct. This step often fixes recording issues.
Contact Support
If the issue persists, contacting Wyze Support is the next step. Wyze Support can help diagnose and fix the problem. Here’s how to contact them:
- Visit the Wyze Support website.
- Submit a ticket with your issue details.
- Provide your camera model and firmware version.
- Explain the troubleshooting steps you’ve taken.
Wyze Support will review your case and provide a solution. They may offer a replacement if the camera is faulty.
Frequently Asked Questions
Why Is My Wyze Camera Not Recording Events Anymore?
Your Wyze camera may not record events due to disabled event recording, full SD card, or outdated firmware. Check settings and storage.
How Do I Fix The Delay On My Wyze Camera?
To fix the delay on your Wyze camera, update firmware, check Wi-Fi signal strength, and reduce network congestion. Reposition the camera closer to the router if needed.
How Do I Get My Wyze Camera To Record Longer?
To extend Wyze camera recording, use a larger microSD card and enable Continuous Recording in settings. Ensure firmware is up-to-date.
Why Is My Wyze Camera Not Picking Up Motion?
Your Wyze camera may not pick up motion due to incorrect settings, poor lighting, obstructed view, or outdated firmware.
Conclusion
Fixing your Wyze camera not recording events is simple and quick. Follow the steps outlined in this guide. Regular maintenance ensures your camera operates smoothly. Keep your firmware updated and settings optimized. Enjoy a seamless security experience with your Wyze camera.
Troubleshooting has never been easier. Thank you for reading!