To troubleshoot a Whirlpool Side By Side Refrigerator, check the power supply and inspect the temperature settings first. Ensure the vents are not blocked.
Whirlpool Side By Side Refrigerators are known for their reliability and efficiency. Despite this, issues can arise that need immediate attention. Common problems include cooling inefficiencies, ice maker malfunctions, and unusual noises. Addressing these problems promptly can prevent more significant issues and costly repairs.
Basic troubleshooting steps can often resolve minor issues and restore the appliance’s functionality. Always refer to the user manual for specific guidelines. Regular maintenance and timely problem-solving can extend the lifespan of your refrigerator. Proper care ensures it operates smoothly and efficiently, keeping your food fresh and safe.
Common Issues
Whirlpool side-by-side refrigerators are reliable, but they can face issues. Knowing the common problems helps in quick troubleshooting. Let’s explore these common issues and their solutions.
Cooling Problems
One frequent issue is the refrigerator not cooling properly. Here are some possible causes:
- Dirty Condenser Coils: Dust and dirt can block airflow.
- Faulty Thermostat: The thermostat might not regulate temperature well.
- Blocked Air Vents: Ensure nothing is blocking the vents inside.
Steps to troubleshoot:
- Unplug the refrigerator for safety.
- Clean the condenser coils with a brush.
- Check and reset the thermostat settings.
- Ensure air vents are clear and unblocked.
Unusual Noises
Strange sounds can indicate different problems. Here are some common noise issues:
- Rattling: This might be due to loose parts.
- Bubbling: It could be normal refrigerant flow sounds.
- Buzzing: The compressor might be working harder than usual.
Steps to troubleshoot:
- Check if the refrigerator is level.
- Tighten any loose screws or parts.
- Listen to identify the noise source.
- If the noise persists, seek professional help.

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Basic Checks
Experiencing issues with your Whirlpool Side By Side Refrigerator? Start with basic checks. These simple steps can solve common problems. Follow the guidelines below to troubleshoot easily.
Power Supply
First, check the power supply. Ensure the refrigerator is plugged in. Look at the power cord for any damage. Check the circuit breaker. It should not be tripped.
- Plug the refrigerator into a working outlet.
- Inspect the power cord for any wear and tear.
- Reset the circuit breaker if necessary.
Temperature Settings
Next, review the temperature settings. The refrigerator and freezer compartments should be set correctly. Incorrect settings can cause cooling issues.
Section | Recommended Temperature |
---|---|
Refrigerator | 37°F (3°C) |
Freezer | 0°F (-18°C) |
- Open the refrigerator door.
- Locate the temperature control panel.
- Adjust to the recommended settings.
These basic checks can quickly resolve many issues. Keep your Whirlpool refrigerator running smoothly.
Maintenance Tips
Maintaining your Whirlpool Side By Side Refrigerator ensures it runs smoothly. Follow these tips to keep it in top condition.
Cleaning Coils
Regularly cleaning the coils boosts efficiency. Dirty coils make the fridge work harder. This can increase your energy bill.
Steps to clean coils:
- Unplug the refrigerator.
- Locate the coils at the back or bottom.
- Use a coil brush or vacuum to clean them.
- Plug the refrigerator back in.
Clean the coils every six months for best results.
Defrosting
Manual defrosting helps prevent ice build-up. Too much ice can affect cooling.
Steps for defrosting:
- Turn off the refrigerator.
- Remove all food and place it in a cooler.
- Place towels around the base to catch water.
- Let the ice melt naturally or use a hairdryer.
- Wipe the interior dry before turning the fridge back on.
Defrost the freezer every 3-4 months.
Following these maintenance tips helps your refrigerator last longer. Keep it clean and ice-free for optimal performance.
Water Dispenser Troubles
The water dispenser on your Whirlpool Side By Side Refrigerator can face various issues. Knowing how to troubleshoot these problems can save you time and frustration. Let’s dive into some common water dispenser troubles.
Low Water Flow
Experiencing low water flow from your dispenser? This can be due to several reasons. Here are steps to diagnose and fix the issue:
- Check the water filter: A clogged filter can restrict water flow. Replace it if necessary.
- Inspect the water line: Ensure it’s not kinked or pinched.
- Water pressure: Low household water pressure can affect dispenser flow. Confirm your home’s water pressure is adequate.
If these steps don’t solve the problem, consider calling a professional technician.
Water Leaks
Water leaks around your dispenser can be concerning. Here’s how to troubleshoot:
- Check the water filter: Incorrect installation or a faulty filter can cause leaks. Make sure it’s properly seated.
- Inspect the water line connections: Tighten any loose connections to prevent leaks.
- Drip tray: Empty and clean the drip tray regularly to avoid overflow.
If leaks persist, further inspection by a professional may be required.
Ice Maker Problems
Whirlpool side-by-side refrigerators are popular for their efficiency. However, sometimes, the ice maker may have issues. These issues can be frustrating but are often easy to fix. Below, we will discuss common ice maker problems and their solutions.
No Ice Production
If your ice maker is not producing ice, check the water supply first. Ensure the water line is connected and turned on. Also, inspect the water filter. A clogged filter can stop ice production.
Issue | Possible Cause | Solution |
---|---|---|
No Ice | Water supply off | Turn on water supply |
No Ice | Clogged filter | Replace filter |
Next, check the ice maker unit. Ensure it is turned on. Many units have an on/off switch. If the switch is off, turn it on. Sometimes, the ice maker gets stuck in the off position.
Ice Jamming
Ice jamming is another common issue. This occurs when ice cubes get stuck in the ice maker. To fix this, first, unplug the refrigerator. Carefully remove any stuck ice with a plastic utensil.
- Unplug the refrigerator
- Remove stuck ice with a plastic utensil
- Check the ice bin for blockages
Check the ice bin for blockages. Sometimes, ice builds up and causes jams. Empty the bin and clean it regularly. This prevents ice from sticking together.
Finally, ensure the ice maker is level. If it tilts, ice can jam. Use a level tool to check the unit. Adjust the feet of the refrigerator if needed.
Door Seal Issues
Door seal issues in a Whirlpool side-by-side refrigerator can cause many problems. A faulty door seal can lead to poor cooling and higher energy bills. Addressing these issues promptly ensures your refrigerator operates efficiently.
Inspecting Seals
Begin by inspecting the door seals thoroughly. Look for visible signs of wear and tear. Check for cracks, tears, or any visible damage. Run your fingers along the seals to detect any gaps.
- Ensure the seals are clean.
- Use warm, soapy water to clean the seals.
- Dry the seals thoroughly before inspecting.
Next, perform the paper test. Close the refrigerator door on a piece of paper. Try pulling the paper out. If it slides out easily, the seal isn’t tight enough. Repeat this test around the entire door.
Replacing Seals
If the seals are damaged, replacing them is necessary. Start by ordering the correct replacement seals. Ensure they are compatible with your Whirlpool model.
- Remove the old seals by pulling them out gently.
- Clean the area where the new seals will go.
- Position the new seals correctly.
- Press them firmly into place.
Check for proper alignment. Ensure the seals fit snugly without any gaps. Repeat the paper test to confirm a tight seal. If the paper test fails, adjust the seals as needed.
Step | Description |
---|---|
1 | Remove old seals |
2 | Clean the area |
3 | Position new seals |
4 | Press seals firmly |
5 | Check alignment |
Replacing door seals ensures your Whirlpool refrigerator runs smoothly. Regular inspections can prevent future issues. Keep your refrigerator efficient with well-maintained door seals.
Electronic Control Failures
Electronic control failures can be a common issue in Whirlpool Side By Side Refrigerators. These failures can cause problems like incorrect temperatures or the fridge not working at all. Understanding how to troubleshoot these issues can save you time and money.
Resetting Controls
Sometimes, the controls just need a quick reset. Here’s a simple way to do it:
- Unplug the refrigerator from the power outlet.
- Wait for about 5 minutes.
- Plug the refrigerator back in.
- Check if the controls are working correctly.
Resetting the controls can often solve minor glitches. If the problem persists, the issue might be more serious.
Replacing Control Board
If resetting didn’t work, you might need to replace the control board. Follow these steps:
- Unplug the refrigerator.
- Locate the control board panel. It is usually at the back or inside the fridge.
- Unscrew the panel to access the control board.
- Disconnect the wires connected to the old control board.
- Remove the faulty control board.
- Install the new control board by connecting the wires.
- Screw the panel back in place.
- Plug in the refrigerator and check if it’s working.
Replacing the control board can be a bit more complex. Ensure you follow the steps carefully. If unsure, consult a professional.

Credit: www.whirlpool.com
When To Call A Professional
Owning a Whirlpool Side By Side Refrigerator can simplify your life. But it can also pose challenges. Sometimes, issues arise that you can’t solve alone. Knowing when to call a professional can save time and money.
Identifying Major Issues
Some problems need expert help. Here are a few signs:
- Unusual Noises: If your fridge makes loud or strange sounds, it’s a red flag.
- Temperature Fluctuations: If food spoils quickly, the cooling system may be failing.
- Water Leaks: Puddles around your fridge can indicate a plumbing issue.
- Electrical Problems: Flickering lights or power issues require expert attention.
Finding A Technician
Hiring the right technician is crucial. Follow these steps:
- Research: Look for certified Whirlpool technicians.
- Reviews: Read customer reviews to gauge reliability.
- Quotes: Request quotes from multiple technicians.
- Warranty: Ensure the technician offers a service warranty.
Use the table below to compare technicians:
Technician | Experience | Customer Rating | Service Warranty |
---|---|---|---|
Technician A | 10 years | 4.5/5 | 1 year |
Technician B | 5 years | 4.0/5 | 6 months |
Technician C | 8 years | 4.7/5 | 1 year |
By following these guidelines, you can ensure your Whirlpool Side By Side Refrigerator gets the best care.

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Frequently Asked Questions
How Do You Reset A Whirlpool Side By Side Refrigerator?
To reset a Whirlpool side-by-side refrigerator, unplug it for 5 minutes. Plug it back in to reset.
What Is The Most Common Problem With Whirlpool Refrigerator?
The most common problem with Whirlpool refrigerators is temperature control issues, often caused by faulty thermostats or blocked vents.
Why Is My Side By Side Whirlpool Refrigerator Not Cooling?
Your Whirlpool refrigerator may not cool due to dirty condenser coils, a faulty evaporator fan, or a malfunctioning thermostat.
How Do I Put My Whirlpool Fridge In Diagnostic Mode?
Press and hold the “Door Alarm” and “Temperature Up” buttons simultaneously for 3 seconds. Release to enter diagnostic mode.
Conclusion
Troubleshooting your Whirlpool side-by-side refrigerator doesn’t have to be daunting. Follow these simple steps to diagnose common issues. Regular maintenance ensures your refrigerator runs efficiently. Remember to consult the user manual for specific guidance. Keeping your appliance in top shape saves time and money.
Enjoy a hassle-free kitchen experience with a well-maintained refrigerator.